| rev:text
| - Most of our family lives outside of Canada, but every summer we make a point to have a meal together at 7 Enoteca at least once every two weeks....tonight was to be the first meal there this summer...sadly, it's also going to be our last.
The service was appalling, despite our server trying to sort things out, the rest of the people working there, including the hostess and the manager were awful. We found a bug in our salad....we found multiple bugs in our salad. We were a pretty big group so we had ordered three orders of the salad...and upon showing our server the salad, we were told that they wouldn't charge us for the salad....and then our bill charged us for 2/3 of the salads??
Basically, their standards have severely fallen. Poor management, poor hygiene, and additionally, they didn't want to accommodate our order for my four year old nephew...we just wanted them to take the sausage off the pizza...which led to a 5-minute lecture on their restaurant's "concept." We're willing to pay what Yelp refers to as three dollar signs....so why should we care about your concept? In the past, they have always been willing to accommodate a slightly modified order for the kids in our party (there's only 2 of them, and only one of the even eats solids).
|