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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • Our daughter was stillborn and we were given a list of local places and Angels was on the list. My husband said setting up the appointment was relatively easy, but when we went in for our appointment we were directed into a room and waited. Once the director came in, she asked which urn we had selected when we were never told that was the reason that they placed us in that room. Though a relatively easy process, I felt rushed to select an urn as the woman waited in the room rather than giving us time to look over everything. Almost a week later, still obviously distraught, we went in to pick up our daughter's ashes and the woman was on her cell phone, told the person to hold, and continued her call while going to get my daughter's ashes. I could hear her remaining on her phone the entire time with a person I was assuming was her daughter, for a seemingly meaningless call, while I was bawling and my husband was in a somber mood. She brought out the urn while still on the phone and told her person to hold because she had to give me my "cremains" and then proceeded with her call, never moving the phone from her ear. I find that COMPLETELY UNPROFESSIONAL and incredibly rude! I cannot believe that they would treat one's remains as though they were handing someone a stick of gum. Where is the compassion with this company? The only reason they get two stars is that the financial aspect was fairly straightforward. They have left a sour taste in my mouth.
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