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  • I was really expecting better from this hotel based on the photos and the "four star" title all over their website. The decor in the lobby is gorgeous, and lobby attendants are very friendly, especially towards tourists. But when we opened the door to our room, we were surprised at how small (and tight) it was. The bathroom is even tighter, which I didn't know could be possible. Housekeeping does not supply enough clean towels and cloths after removing those already in the room...which lead to me and my friend to constantly ask for more. The headboard situation with the beds was also strange, leading to the pillows constantly slipping. We had an issue with the heat not working at all, and after having to call the front desk twice the technician finally came. He informed us that the heat was never on, even though it was displayed that it was. The heat was finally working after he took out his tools and got busy, and shortly after our room turned into a sauna no matter how low we had it. Eventually, we turned it all off completely. Have to be careful what you wish for with this hotel, I guess. The place is pretty convenient to bars and restaurants, as well as stores to shop in. The proximity was probably the greatest thing this hotel had to offer.
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