I've heard stories from people who have had a negative experience here. Quite honestly, although service may not be the best, my boyfriend and I have always been treated well and served adequately. This restaurant is small, and yes, it's going to get busy quickly due to its size. I'm putting it out there right now - this place has better pasta AND calamari than Ice Cream Patio. I've tried the same pasta dishes at both establishments now (cheese sauce gnocchi ) and the one at Raffaele's blows anything else out of the water! FYI you can tell by the quality of the pasta that it is indeed homemade.