The first time I called in my order midweek i was very impressed and the staff and food was awesome. Tonight I called and was placed on hold, after 3 minutes on hold I decided to just drive over because I only live a few minutes away. I arrived still on hold (10 minutes now) and when I was told I could sit wherever I politely told the sushi chef I just wanted to place an order to go but I was still on hold after 10 minutes. He very rudely responded with "Sushi is better served in the restaurant" and then just ignored me until a very polite hostess came over and asked to help me and got my order in. The restaurant was not busy enough to be on hold for 10 minutes so I'm assuming I was forgotten about and then to be treated poorly when arriving with no apology is unfortunate after having such a good previous experience. I am new to the area so it looks like I will be finding a new sushi restaurant next time.