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  • Had always had good experiences at the Mesa location until the evening of December 14th. Had friends in town and I picked up an order for $111 (not our first time spending that much) and when I got home about two minutes later, since it's so close, the sauces and some of the pasta were all over the inside of the bag and all over the containers because they had not been closed securely and properly. When I called the manager and informed him of this (an assistant manager had created this mess) he asked me to bring the food back up. Knowing I had people in town who were waiting on me and knowing I had been there for over an hour waiting to get my food. I informed him I would not be coming back. Not that night or ever again. Had to go to another restaurant to get more food that was packaged correctly and edible. When a restaurant makes it clear that they don't care about correcting messes they make or about making right an unsatisfactory experience it's time to take your money elsewhere. Won't spend another dime here.
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