Bought a 2016 C7 Corvette Z06 that needed a repaint/refinish on the front bumper from a bunch of rock/bug chips in the paint courtesy of the prior owner. At the same time, I had several aftermarket carbon fiber aero parts I wanted installed on the vehicle. Travis and New Image Paint and Body came highly recommended and they did not disappoint. From my first call and request for a quote through to pick up of my vehicle the service was top notch and second to none.
Quick play-by-play summary.
Initial call I explained what I was looking to have done. Travis asked me to send him a few pics of the front bumper and a list of the parts I wanted installed and had an initial estimate out to me within a couple of hours. A quick call to Travis and my vehicle was on their schedule.
Drop off of the vehicle was on a Thursday morning and was quick and seamless. Paperwork was prepared and ready for me when I walked in the door and Travis helped unload the boxed parts from my second vehicle.
This is where, in my opinion, Travis and the New Image team went above and beyond. Original estimate for completion of all of the work was by the following Tuesday. However, as soon as Travis and the team had the car up on the lift and opened up the boxes they discovered that the aftermarket front splitter had been cracked during shipping. Travis immediately called me to let me know. It took several calls before I was able to find a supplier with a replacement stage-2 CF splitter in stock and capable of shipping via 2-day freight. Travis kept in contact with me throughout the process, accepted delivery of the replacement part at the shop, and despite the delays due to the broken part was able to complete all of the work two days later than originally estimated. So basically the delay was from the time it took to get the replacement part shipped.
Bottom line: Travis communicated with me through every step of the process, kept me informed, worked with me when we ran into the situation with the broken part, and on top of all of that did an AMAZING job, both on the paint/finishing of the bumper and on the install of the aftermarket parts!
They will be my go-to shop for any and all paint and body work.