This review is strictly on to-go order experience. I called in a to go order at 10:47 AM for some clients. Arrived at 11:15 and was told my order was not ready and that I can pay when I get my order. Register girls have no personality by the way. I proceeded to the already full waiting area, and this is where my 50 min wait began. 2 registers, one for in store orders and one for to-go. There were two customers paying for 10 separate orders individually, which took forever, while food was sitting there getting cold.
When my number got called at 11:50 by the not to go order register, I told the I cannot smile girl that I had called in my order almost an hour ago and had been waiting over 45 mins, she said not one word and took my card, and handed me my order.
The burritos were falling apart as clients were eating them and felt really bad. They did love the flavor! I would love to bring them more burritos, but really can't find myself going that again.
The whole order process is in dire need of some organization and friendly people!