After hearing all the bad rumors about the snootiness and unhelpfulness of many other Lexus dealerships and hearing how different the Northwest experience was, I decided to give it a go myself. It was my very first Lexus car and I needed someone who was fair, honest, and knew their stuff. Northwest Lexus lives up to their fantastic reviews. Everyone is extremely nice, professional, and understanding. Alex Vukovic was my sales person and he was extremely helpful in taking the time to answering all my questions and concerns.
The dealership is spacious and clean and they have an espresso, soft drink, tea/coffee bar for you while you wait. I did hear that another Lexus dealership has a whole restaurant so maybe that is something Northwest will want to consider doing. Otherwise, there are places nearby and they do have a car/shuttle service to take you to and fro if you don't want to wait inside the dealership.
I would definitely go back to Northwest to buy another car should the opportunity arise in the future.