Where do I start! Bad bad bad service !!!! They do not show you around nor ask what your looking for.
My boyfriend and I recently about a new home and have been looking for inexpensive couch.
We fell in love with perfect size couch and cheap!
The girls in the front NEVER ASKED IF WE NEED ANY HELP WITH ANYTHING. They just sat in the front and chit chatted.
So we decided we wanted to take the couch.
When purchasing it they NEVER mention if we wanted to purchase a warranty or explained any manufacturing warranty that comes with it. They customer service is just terrible.
We decided to call to ask questions in regards to the warranty. We called where we purchased it they said, " oh we're sorry they were suppose to tell you and there's a "sign in the front" but that if they delivered it we won't be able to purchase it anymore.
They a family owned business so there isn't corporate.
The first two people we spoke to kept giving us the run around as if they were waiting for us to receive the furniture and say oh sorry you can't purchase the warranty anymore.
Prices for warranty are different and not accurate. The head manager is MAYRA was helpless and extremely RUDE.
In conclusion,
For they're error and the lack of service we do not have warranty and the return policy is a 20% restocking fee. So we lost either way.
Want bad customer service this is the spot for you.