I've used Dutch Girls off and on for years. They were always great to deal with but I think they must have sold because the new counter person is not someone you'd choose to interface with the public. I can't say for sure but I strongly suspect that they failed to send out a leather jacket I left for dry cleaning meaning they may have charged me for something they didn't do. That would never have happened with the prior owner.
In the meantime, the quality at the laundry at Thunderbird and 40th Street has come up substantially and they're much cheaper so I don't see a reason to go back to Dutch Girls.