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  • My poor rating has to do with customer service. I had a flight on Christmas Eve and ordered an egg sandwich and coffee. Both which tasted fine. However, when I went up to the counter to order, no one paid me any mind, greeted me, or even stated "we will be right with you." I eventually wandered back to the cashier after a couple minutes who stated, "no, you order over there." When I was finally helped by someone she asked what bagel I would like. I ordered the "skinny" zesty egg, which I thought came with a preset skinny bagel. So I answered, "the skinny bagel". I don't have their menu memorized, and no one explained to me that ANY bagel can be made skinny. When I answered the worker she screamed at me again, "WHAT BAGEL DO YOU WANT". Someone else had to explain it to me because I guess she wasn't in the "mood." Needless to say, I felt embarrassed to be yelled at like a small child. I had half a mind to let the manager know, but hopefully he/she is reading this. Terrible customer service and general lack of social skills.
http://www.openvoc.eu/poi#coolReviews
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