The food is delicious here, but there are some serious problems that make it extremely difficult for me to want to ever go back. There's nothing wrong with only having counter service, but there's no real signage indicating what to do once you've paid. Take-out orders are slow and you have to wait uselessly near the area where they make coffees and other drinks.
Today I went in and ordered take out lunch (a panino and the beet salad). The panino was a good size, but when I opened the salad the box was almost completely empty. There was hardly any salad there at all, and the salad alone cost $13 + tax. I didn't have time to go back and complain, but that's definitely not acceptable.