This has been my "go to" hair salon since my old stylist (Alex) moved there from Toni & Guy. This place is priced more reasonably than T&G.
Overall, it's ok. The people are pleasant. the aesthetic is clean but boring. It has a convenient downtown location.
Most of the time, the news is playing on the TV, which I don't find pleasant or relaxing. It's a small place, so if there is demand for the stylists, you might wait a while. I had an appointment today for 4:15, but its 4:45 and I haven't been seen yet. Make your own judgement about how acceptable that is...