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  • Freed's really gets 3 1/2 stars, but Yelp does not give that option. This was the vendor for my all-inclusive wedding in Las Vegas. I will echo the sentiments of many of the other reviewers: the cake was excellent, but the communication left a LOT to be desired. I first got in touch with Jayme, the contact person assigned to my venue. I contacted her by phone and received some good information. Things only started going downhill when I tired to communicate with her by email, which was necessary as I lived in a time zone with a three hour time difference from Las Vegas. After several emails with no response, and a phone call with no response, I finally had to ask my venue to intervene. I received a phone call promptly with excuses for why my emails were not received, but it was all very "dog ate my homework." However, Jayme did make up for it by upgrading my wedding cake at no charge, which went a long way to alleviating my annoyance. I continued to have communication issues leading all the way up to the day of the wedding, when the delivery person called me to get the number for the venue. Since my venue uses Freed's almost exclusively, I was mystified as to why they would call the bride on her wedding day to get a phone number. I worked with several vendors through my venue and this was the only vendor through my venue that I had any issues with. Given these issues, I was quite skeptical about how this cake was going to turn out. Luckily, it was AMAZING! We got chocolate/chocolate mousse, vanilla/strawberry filling, and carrot cake/cream cheese filling. Everyone talked about how delicious and moist the cake was. It also looked beautiful. So, to sum up: if you like excellent cake and have a lot of patience, Freed's Bakery is the place to go.
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