I stropped in to get a quote on some work I needed done. I was told to bring the car in at 9:30am the next day and they would check the car out and give me a quote. I was told it would take a couple hours. I was there at 9:30. I sat with one customer that said he had a 10:30 appointment for an oil change. After sitting for 3 hours watching people come and go without having an appointment. I asked for my keys and left.
If I asked a client to come in and left them sit for 3 hours I think they would think me rude and inconsiderate.
Fletcher clearly did not need my business. I don't know if they want yours, but I recommend you bring a book