Scott and Wyatt replaced several valves and repaired a leaky faucet handle for my parents' new home. Scott's communication and customer service skills are exceptional. He was running quite early (but I wasn't able to), so he moved some work around in order to arrive at the exact time we'd previously agreed on. The team is very professional, including wearing booties to protect the home's flooring. EZ Flow is up to date technologically, sending texts and e-mails when they are en route (and e-mailed invoices), in addition to personally calling the customer.
EZ Flow's pricing is about 20% higher than a competitor who is also well reviewed on Yelp, but Scott came across as more knowledgeable in his diagnoses and was easier to communicate with than the competitor. And, Scott and Wyatt were able to complete the repairs during the same visit as their price quote, unlike the competitor who needed to come back a few days later.