Just took my son for lunch here. Placed our order and tried to use a coupon code for $5 off $15 or more. Manager gave me some BS about being an online coupon. Meanwhile, they mail these same coupons to area residents, I just didn't have it with me. Is it all that difficult to make the transaction? Whatever happened to the customer is always right? Now, instead of a happy returning customer, you have an upset one who won't be returning any time soon. On top of all of that, they had a fly problem buzzing around the pickup window. That's two strikes for management.
I would be remiss if I did not point out the shinning stars of the restaurant. Obviously the cooks, as the food was tasty as always. Payson, our cashier, not only helpful but extremely polite. My favorite of all, would be the young lady running the pickup window. Smiling, hard working and thorough. Advance her to manager and move the manager back down to toilets.