My girlfriend and I walked in to look at engagement rings. We made it clear we had no intention of buying at that point and that we were just looking for ideas. After looking at engagement rings with the associates for a while one of them, Larry" (may have been the store manager, but I'm not sure), asked if I wanted to see what I would qualify for under their 12 month interest free financing. I asked him a total of three times to make sure I was not actually applying for credit and that this was a "soft" pull so it would not hit my credit report. He assured me that was the case all three times. Fast forward about a week and I noticed a hard inquiry showed up on my credit report. That was a little irritating, but I figured he didn't understand and there was nothing I could do at that point anyway so I ignored it. Three days after that, a credit card showed up in the mail! I was furious and immediately called customer service to have it cancelled. She told me there was a "special order" placed on the card so she would have to call the store to have them cancel the order before they could cancel the card! At this point I am still waiting to hear about the cancellation, but needless to say, I will NEVER be purchasing anything from them.