I have never been to Tiffany's before. I have always walked by and wondered about it. This time I tagged along with my brother and his fiance! They are getting her ring re-sized. It was so exciting!!! We walked in and I was slumming it (jeans and a tank top). We were greeted and the sales lady that helped my brother was smiling at them. We were greeted by other folks, so far everyone is good. We got to customer service and sat in the chairs waiting. Their associates were busy in the customer service, another associate came to ask what we are here for and got the information she needed. We were offered cold water too. She got the ring had had the fiance to try it. Sweet! It was a good experience. I think I might come back for something myself... Hum!