I purchased a 2009 VW Jetts TDI June of 09. I totally GET all the bad reviews from these guys. My purchase experience was just O.K. because we paid cash for the car and did not have to put up with too much of their B.S. Plus it was a bad time for car sales and we knew they would be hurting. But I had to PAINFULLY HAGGLE with these "tool box sales reps" for about a week. I was dealing with 2 other dealerships who were lying to me much worse than Camelback was.
Why do we as consumers have to put up with this as "par for the course"?
I have had no problems with service YET...I am at 10,000 miles and the car has been great. I recommend the diesel HIGHLY BTW!
But, I did feel worn out and slimy after haggling with them. The sales manager got involved when I tried to further push down the price and he said that he was loosing interest in selling the car to me....I promptly responded "Well, I don't have a quota to meet this month like you do". He finally caved but gave me a cold shoulder and cool gazes when I came in to collect the car.
I think the less you have to ask from them...financing,trade ins and so forth...the less they can screw with you.
Tread carefully out there and just wear them down with questions and annoying behaviors!