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| - Came back again to try their pho only, not any of the family sharing dishes. Tried their summer rolls, as well as beef flank and rare beef pho.
The rice paper rolls were pretty good, no complaints there. Came with a good portion of lemongrass chicken inside and was cooked well. On the other hand, the pho that we came to have disappointed.
We had ordered the rare beef and well done flank pho, but when it came, it had tendons and no flank! Normally this wouldn't be an issue, but not one to eat tendon, I didn't think I had received the right order. Flagging down a waiter to ask, he confirmed that we had ordered exactly. We asked for the pho to be sent back and remade with the correct fillings, which normally should not be a problem. Then the owner/boss lady came and said that we had got what we ordered, even though we were 100% sure it was wrong. She told us to pick out the pieces we didn't want and they would send out the beef we did order. As a business lady, I can understand that each order costs money, but if the order is wrong, it should be fixed!! After arguing back and forth, we grabbed a menu and pointed out exactly what we ordered. It turns out the Vietnamese translation did NOT match the English version. As a result we received what it said it Vietnamese and not English. After realizing her mistake, the lady finally gave in to remaking the bowl of pho and slinked away, shouting at the waiters and cooks after.
Again the food was okay, but service is really again what brought this experience to a low. ):
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