Donnie is very good at what he does. We did have some warranty issues with some of the tint. Donnie was ready willing and able to remedy to situation immediately. I will be back when I need my car tinted again.
He prefers texting so if that is not your thing then maybe don't use him. But he works out of his home and has a small waiting area if needed.
No tint job is perfect but Donnie is pretty damn close.