Easily the worst service I've ever experienced at a sit-down restaurant. We had a confirmed reservation for a party of six at 7:15 on a Saturday evening. We arrived at 7:10 but were never seated until 8:01 because there were no tables available (isn't that the point of making a reservation?). We then endured a horribly unfriendly waitress who ignored us for the first ten minutes; when she finally came over, she told me that I couldn't have a glass of water because they were "out of water glasses right now". (She brought me a water 10 minutes later.) I ordered the mixed grill kebab; as she brought the entrees, the waitress dropped my knife on the floor and walked away. The kebab chicken and shrimp were good, but the filet was overcooked. Overall, I would give the food a 4, the value a 3 (rather pricey for the location), and the service and attitude of the staff a zero. Don't waste your time or money at Amel's.