I don't know why people are giving this place such a high rating. I wanted to get my septum done so I called them asking a little info on it and if I could just walk in and they told me to come around 2 because the piercer would be coming at that time and saying how he lives down the street so it wouldn't be a problem. I got here at 2 and I was not acknowledge at all. The guy saw me and kept walking pass me without a word or even checking if I needed something of if I need to be helped. I'm pretty sure if I never said anything they would've still ignored me. I've waited an hour or so until he the piercer came in. Ridiculous. I mean even though I walked in, they knew I would be coming so it's not even a last minute thing. Horrible service. And to be honest I'm not a fan of their art work either. Do yourself a favor and go elsewhere.