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| - I am SO sad to have to lower my rating with this updated review, but today was just a really odd day for skinnyfats, and if I wasn't a super fan after eating here our first time back in April, I probably would have given it one or two stars because that's what today's visit deserved.
It took about an hour and 20 minutes to stand in line, order, wait for a table, watch the spectacle of people fighting over a table, hear people complaining to staff, get our food, eat some of it and send some of it back, and leave. Whew...it's only 12:30 and we are exhausted!
We ordered the steak eyes: steak medallions were barely cooked rare. Almost bloody and completely red. DISGUSTING. We didn't eat the meat. We threw $11.99 down the drain with that one. Biscuits were also very try and there wasn't very much gravy at all on any of. Between dry and hard biscuits and the lack of gravy and raw meat, it was terrible.
Chicken & waffles: it was ok. We won't ever get it again, but it was something that we wanted to try.
Chicken finger bowl and truffle fries, minus buffalo sauce. Chicken was burnt. Fries were fresh and delicious, but chicken was BURNT. Asked for a new order. Instead of 6 pieces of chicken, a mini order with 3 pieces came out. Took it to go because it took so long to be remade. BOMB.
I tried to be healthy so I ordered the pineapple whole wheat pancakes. They were decent. Very dry, though. Not sure if I love them. I ate one and threw the other in a box, which I will probably toss.
Overall, food was WAY OFF. Not sure if they are training new cooks or what, but it stunk today. And for $50 for everyone to leave sort of eh, that wasn't good. I was disappointed. Fam was disappointed.
Also, the food came out at all different times and some of us didn't get our food until others were almost done eating. Not good.
Service wasn't good today either, and that surprises me more than the food because last time everyone was SO amazing! Today the poor staff was just trying to squeeze between people without dropping plates to deliver food. Register girl looked higher than a kite.
Worst part of it all: people were yelling and fighting over tables. Seating system sucks and provokes people to fight for a seat. So lame. There should be a rule and system, that one must place an order and have a number before taking a table. And there should be a line on the left hand side isle way by the restroom where people should line up in order to get a table. Because when it's just that busy and wait times are that long and people are hungry, we were seeing the devil in them, and it wasn't pretty because I brought kids to breakfast, not a brawl.
Not happy, skinnyfats. You left me very disappointed today.
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