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  • I really really want to be a fan of this company.... Unfortunately my experience with them was terrible. Did the first call with their team over the phone, they pulled up satellite pictures, figured out roof sizes, etc etc.... all good so far. First red flag - Sold out of batteries. Could easily "bolt" one on later. Based on what I've learned about solar installs... there's a big difference between grid tied and hybrid/battery installations. Next came the site visits: Visit 1: Solar City team member showed up, walked around the building, roof, etc. Then said they wanted to drill 5 or more holes in my ceiling. I declined because I was waiting to hear back about battery availability. Visit 2: Still waiting to hear on battery, but agreed to allow them to come back and check a few more things. At this point they agreed to only do 2 cuts in my ceiling.... but the guy that cut them couldn't patch them.... great. Visit 3: They sent out a separate contractor to fix the holes... but he won't patch them because solar city told them my house had asbestos. (it does not). Contractor took a sample and left. Solar city contacts me and says they can't proceed because I have asbestos. I tell them I do not and to wait for the contractor tests. Visit 4: Contractor returns and patches the holes. Asbestos tests came back negative. Due to the location of the cuts by the solar city employee, the contractor wants to repaint my entire ceiling across several rooms. I declined... opted for a few yellowish spots on my ceiling over having to repaint a house that had just been repainted not 2 months before. Solar city contacts me and says they cannot proceed with the installation because I HAVE A FLAT ROOF!!! Which they knew from day 1. Amazing.
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