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  • I will never go back to this location. I live right around the corner from it and I love Cold Stone Ice cream but this location is the worst I've ever dealt with. I've gone here multiple times but tonight is the last time I will ever go. I've given them chance after chance to earn my business. And I've been repeatedly disappointed. The kid working tonight said he was new and didn't know what he was doing. And he was all alone with a line all the way to the door. Our cups of ice cream were not even filled to the top and he took 15 minutes to make my 3 small cups of ice cream. When I went to pay I tried using a coupon I had and he said he didn't know how to input the coupon code. So I paid twice as much for half of the amount of ice cream I should have gotten. I really wish the owner of this location took a little more pride in who they hire and took the time to train people properly before leaving them all alone in a store without a clue as to what they are doing. I see why they have such terrible reviews. They earned it. And they lost me as a customer.
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