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http://www.openvoc.eu/poi#funnyReviews
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  • EXTREME DISAPPOINTMENT!! I'm happy with the appliances we just purchased (Samsung front loading washer/dryer & Samsung fridge). HOWEVER, I'm EXTREMELY DISAPPOINTED with the lack there of customer service and follow through regarding delivery and management. My wife and I we're told that appliances would be delivered in the morning and that was great for us. The night before the scheduled delivery at 820pm I get a phone call (automated call) stating that our appliances are going to be delivered between 2-4pm (which is no good with getting kids from school and other work being done at the house). Spoke with the asst. store manager to be told that "you're mistaken" and that our employee who has been here for 6 years would have NOT told you a time for delivery. I had asked to have the store manager call me first thing in the morning (being that this was already after 9pm)....1st thing in the morning comes & goes and I had to call at 1035am to share my store with him. All is all this could have been avoided by having better communication, follow through & being upfront when products could have been delivered. Needless to say, we WON'T BE BACK!!
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