Yum! I've been here a few times since moving to Cleveland and this place (food-wise) doesn't disappoint! Every grilled cheese i've had here has been delicious and I try to take out of town visitors to this very coveted sandwich shop. I've had the chorizo and potato, smokey russian, and purple parma (tip: add chorizo to make it even better) and I can't pick a favorite. Also, try the desserts, the bread pudding is humble but delicious.
The only reason why it's 4 and not 5 stars is because the wait is extraordinarily long. I've hit 3-4 hour wait times on weekends and evenings. The wait time for carry out is not much better. Come prepared and bring something to keep you entertained because I guarantee at least an hour waiting time and you have to be there to get your name on the waiting list, no call ahead.