We love Dr. Minuskin! He has great bedside manner and we feel totally comfortable with him since our last pediatrician (Dr. McGhee, who was also pretty awesome) left Las Vegas. We also don't have a problem with the scheduling staff or the nurses. They're all super friendly and prompt with our appointments, always been in and out in under an hour. Not sure what's up with all the low reviews, we certainly have not had any of the bad experiences.