I have been here many time in the last few years since the JitB at cave creek and cactus turned into filiberto's. the only reason i even come to this one instead of the one at 32nd & cactus which is just as far from my current house is the food quality is better here, i have never really had a 'good' experience here but it's sorta what to expect. but several times in the past, yesterday and now today they have told me to stop and wait after the car ahead of me leaves so they can "fix their time/clocks" I always got frustrated because of this but today it almost got domestic in the parking lot after the cars behind me started honking their horns, i yelled at the DB directly behind me that i was instructed not to pull up, after the employee "Julia" came to the window and told us just to pull up, i demanded an explanation, and to speak to the manager, but she said said there was no explanation and hesitated to say the managers name, instead she just kept saying "he is working the back and can't talk now" so i kept demanding until she said it. it was a terrible experience and i don't see myself returning here for a very long time.