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| - I am all about 24 hour places that I can go and get work done or hang out with friends, but I am no longer a loyal customer of Denny's.
Last night, I visited Denny's looking forward to getting some delicious Pumpkin Pecan Pancakes and hanging out with my cousin that I haven't seen in over a year. We walk in and there's two tables of four, a table of three, and a table of two in this huge Denny's, basically they were empty. So, we greeted our friends waiting for us with hugs all around. Seconds after we sat down our waitress comes over and asks us to, "keep it down, the other customers are looking at us and the manager asked for us to keep it down because we were being loud."
And sidenote - this little waitress with dyed red hair was not the nicest gal either. Not sure what her issue was, but she was feeling some type of way about her life last night. And that's not a diss at the staff cause 90% are some super cool people that love to chat, especially cause it's slow on business. I've had some awesome servers at this Denny's but she was not even trying to be nice. Also, the cooks are awesome and do a wonderful job!!!
So, after we were hushed by the waitress, I was over it, but would stay if the majority wanted to stay. She asked for our drink order and I asked for a water and a hot chocolate. And naturally they didn't have hot chocolate... What? Who doesn't have hot chocolate in the winter? And why do you always run out of stuff and are never busy? At this point, I'm not even going to order anything.
We looked at the menu's for a brief moment and decided not to stay because we did not feel welcome. It would be different if the waitress waited 5 minutes to see if we were actually going to be that loud or if the manager Darryl came over and said something himself, but the mood was off and it's not right to patron establishments that really don't want you there.
Message to the Manager Darryl: Looks like last night 11/23/2015 was a rough night. Brianne H. left a message about how her service was terrible and things were just rough. It is unprofessional to be upset from a prior incident and take it out on other customers. It is bad business to always be out of stuff. It is bad business to have people that come in regularly and not know their names or have any investment in them. I have been in pretty regularly since September and know tons about you and your moods from multiple servers and customers, yet have never met you or had any interaction with you because you don't talk to customers. I literally just told someone this past weekend that the service and things had changed at this Denny's, but I'm gonna call and tell them differently.
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