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| - I want to like this place so badly. Every time I ask people to meet me at Zipps, I get moans and groans. They do it anyways because they love me, but thats besides the point. I like this place because of the decor, and the cheap drinks. (And FYI im not a broke-ass, i am in the bar industry so I drink cheap, and tip fat. Its good karma.)
However, every visit to Zipps, there is one thing that stands out. The SERVICE. It blows, plain and simple. Its what is slowing driving me away to other bars. Its why my friends dont want to go. You can have the best specials, the best food, the best atmosphere; although all of that becomes obsolete when you piss off all your paying customers with really lousy service .
I only sit in the bar area. I feel so mean by saying this. But these bartenders SUCK..badly. Always looking down, trying to avoid eye contact. Two bartenders on a slow Thursday night, 10 people sitting at the bar. Us three were the only ones sitting on the side by the pool tables. The bartenders both passed us by for at least 5 minutes without being greeted. I got served a drink without the garnish. Asked for the garnish, was ignored. Asked the other bartender 15 minutes later, once we finally got his attention. He also forgot. I got up and grabbed the bucket of fruit myself. Been served multiple times by the same bartender, still dont know her name. We even called her by the name on her jersey all night. She didnt care. She was clearly unhappy. None of them are ever smiling.
Different occasion-
I ordered a salad after a friend recommended it. I asked for the bbq and salsa on the side, because I wanted to try it the way its served, but I am a picky eater. So I also ordered regular salad dressing on the side incase I didnt like it. Food runner comes out, and bartender tells him the order is wrong. (It had the bbq and salsa tossed in the salad) He proceeded to argue with her over my order, so she gives it to me anyways to see if I like it. Of course, I didn't like it. She never came back to ask me how it tasted. So I pick out all the chicken and dip it into my regular dressing, and leave the rest of the giant salad, still hungry.
If you like cheap drinks, and dont mind getting shitty service. Zipps is for you! Servers & bartenders: you are not entitled to a good tip. You have to earn it like the rest of us. Treat all your customers as if they were all going to leave you a 100$ tip. You will see an increase of income, even if it isnt a 100$ tip. I know these servers will know exactly who I am. I hope to receive better service in the future.
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