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  • I went to get a LOF on the Beast last Wednesday. I inform Mike of a noise I'm hearing coming from the drivers side. He said they'd check into it. He comes back a little while later and says I need a new wheel bearing assembly and says he'll show me the old part. He brings me the part after it's taken off to show me and not knowing what i was really looking at, I say okay, lets get it fixed up and me back on the road. Almost $700 out of pocket. He did give me a discount as a repeat (with multiple vehicles) customer. So that was nice. A few days later, I'm hearing the same noise. I call and speaking to another guy who says to bring it back in. So I take it in this AM for a 0730 appointment. James is there and after I get him up to speed - James looking at my service records/notes and mentions that it could be the mode door actuator, which he sees needs replacing in the service notes. I state that the noise is coming from outside the vehicle. The service guy then takes it for a test drive. About 45 minutes later, I ask if they've found anything. He mentions to me that they're checking the transmission fluid level to see if they're low. And I say, isn't that one of the fluids that should have been topped off last week, if it was needed??? Silence. He says the wheel bearing assembly was masking the transmission noise. I say, um this is the same noise, the same location, the same intervals and only when breaking. James says, we'll let you know what we find. After about another 20 minutes, he comes over by the waiting area. I turn around and he doesn't come in but and jingles my keys, tells me it's coming from the transmission, tells me his guy doesn't know or isn't qualified for transmissions (cant remember his exact words), and to go down the street to AAMCO, basically dismisses me and disappears. I pack up my stuff and leave kind of dumbfounded. Same noise, coming from the same location, at same intervals and only when breaking as last week when I was told it was the wheel bearing assembly. :( Update - I took it to another midas location immediately Friday and they were not able to get the vehicle to produce the noise. They however did find a socket was still on the vehicle. How long it had been there, if it was left on after leaving the scottsdale shop or if it had been on there since my last LOF from there a few months ago, who knows. Coincidentally, I haven't heard the noise since Friday after the visit to the other shop and them finding the socket.
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