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  • 7/3/2013, arrived @ 8pm w/ no reservation & was informed of 30 min. wait on a Wednesday night, no problem, we decided to take a walk, checkout the neighborhood and came back 20 mins. later. Came back and The hostess took a look at us and seemed dismayed that we returned,NO SMILE, NO GREETING, NO NOTHING, JUST A BLAH LOOK ON HER FACE, in fact, she was mute. She picked up 3 menus & started to walk away; we assumed we were to follow... After seating, a very nice waitress took our order. It was another 30 mins before our food arrived. I had the mushroom pizza which was okay, and the fried Brussels sprouts, which were black from being burnt and drenched in so much grease. The gnocchi and sausage was so small, a 10 year old would've starved. There were about 4-5 tiny sausage meatballs the size of a quarter and a handful of gnocchi. My son had the macaroni and chicken, however, there were only a few slivers of chicken to be eaten, although the dish was tasty. The busboy was so eager to clear our table, while I was still eating my last slice of pizza, he removed my plate while I was holding the pizza. I felt rushed and unwelcome. Too bad for Michael Symon, the service and hospitality was dismal. The portions erratic and way too loud music. Also, kinda odd, bartender, busboy, cooks, all had beards, at least 5-6 guys walking around w/ beards . Also, no one offered us refills on our drinks. Dessert was flour less chocolate granache w/ cherry sauce. It was gooey and almost runny, I did not go for a second bite. I've met Michael Symon on The Chew, so the next time I get a chance, I'll let him know what lousy hospitality and service I got and the so so food. Very disappointed in Lolita and Cleveland! (see my review on Lola).
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