In addition to some knee issues, I suffer from flat feet. Jennifer made me very comfortable in the store. She was very knowledgeable and knew exactly what I was going thorough, she's a runner herself. I'm a plus-size lady and that didn't matter at all. We were able to find something for me in my size and I went home with the best shoes ever - and some additional tips that I didn't know I was doing to my own feet. Especially since I'm from out of town, Thanks!!!