My first experience. I made an appointment through Yelp and the process was fairly straightforward and replies were prompt. I went on a Thursday afternoon so it was fairly relaxed when I walked into the salon. I was referred to Michelle, who upon arrival the day of, was very welcoming and quick to get started. Communication of the services I was looking for was quickly understood. I was told straight up the costs of each service without having to ask, which was nice. We decided on a hair treatment as my hair had become fairly dry from previous colouring as well as well as a light trim.
The overall proccess was comfortable and Michelle was very accommodating. I appreciate that she really received what I asked of her as many hairdressers I've had experiences with tend to be extremely verbal and pushy with their opinions. I am fairly satisfied with the final product and expect there will be definite improvements in results after a few more visits as we narrow down my exact ideal. Other hairdressers I had talked to in the salon were also very nice and welcoming. Also, I'm not big on small talk so I also appreciate Michelle didn't push for too much conversation.
Only real con would be the washing station, which in my experiences and preferences, weren't the most comfortable I've been in. I would most probably attribute that with the choice of chairs.