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  • I've had the unfortunate privilege of having to visit this post office for over four years now and every single time I've been, I've received nothing but pure pomp, rudeness, arrogance and a complete disregard for common courtesy. The two grumpy woman that Canada Post have continued to employ at this establishment are the most incompetent, unhelpful and embarrassing employees I have ever had to deal with. I've been meaning to post on here for years but yesterday took the cake. I went in with a pick up notice from UPS. Grumpy woman #1 told me I had to go to the UPS pick up at a different location further up Roncesvalles. No problem, I went and did it. The UPS lady was lovely! The very next day I had a pre paid parcel from UPS (my bad). I went in to the post office and unfortunately had to face grumpy woman #1 again. I was the only one in line. She made me wait until she felt like serving me. At which point, she looked at the package and proceeded to tell me I had to find a UPS store and that she didn't have any idea where one was. Hang on grumpy woman #1, you just told me less than 24 hours ago where the UPS store was!! I couldn't believe the pomp. Grumpy woman #2 then came out from their special hiding place out the back, having overheard the conversation and told me to go further up Roncesvalles. I looked at grumpy woman #1 and said yes, I know where it is, you told me yesterday. Both grumpy woman #1 and grumpy woman #2 then began to speak over me in Polish. Which was my indication to leave. Canada Post, wake up. The face of your business is ugly.
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