If you have to get CenturyLink, go through this location. Do not call their customer service people to set up service. I made that mistake and two days after I was suppose to have my service turned on, it still hasn't been turned on. Technicians show up whenever they want, without regard to when they said they would or they just don't show up at all. They also do not call. Calls to the 1-800 number last over an hour because those individuals are useless and don't . The people at Arrowhead Mall are significantly more friendly, understanding, and helpful. Despite this, if my apartment complex had Cox, I would go to them in a heart back.