My Mother would have walked out after tasting their yellow chicken soup. Why couldn't they make it fresh? The Matzah balls were awful. I can't imagine what cheap mix they used. I understand buying a mix, but how about Streits or Manischewitz??? This was brand X. The soup came from a mix or a can or was just plain old. Very disappointing because Lovey never ran her operation like this. I tried to give it a two star, but just couldn't. It was that bad. How easy to make a fresh pot of Chicken Soup? We went there because we came in from out of town, my husband was sick and felt like chicken soup and there was none in my fridge. That was Monday. Last nite, I made my own pot and we were both pleased.