| rev:text
| - I'm a Chinese girl and very very familiar with Japanese culture, so I don't think the comments which criticize the customer service are fair.
My main point is that Asians are extremely shy and it's beyond most native people's imagination, and especially the ones who are fond of anime, they're the most nervous ones.
I myself is a kind of girl like that, I treat people very "cold" as well, so I'm properly feel very unfair, too. It's wrong that the shop is in downtown Toronto but the people there are not friendly at all, but there is another explanation about their attitudes.
Maybe providing people with the most "familiar" feelings is very important, I mean, if we go to a Chinese restaurant, we can't imagine the waitress there are local beauties, the same is when we eat at fancy restaurant in downtown area, we also expect the waitress there are charming and mostly locals. Finally, what I mean is the people at the store should be the ones who are most familiar with Japanese anime and are crazy about it. Cuz I myself is a crazy fan about it, I can just tell all of them are no doubt crazy fans.
In fact, my first shopping experience there is also very strange, too. I bought a very expensive unicorn gundam mobile suit and it's worth more than $150, when I paid at the cashier, the man didn't speak anything except tell me the price. I asked him could I get discount, he answered me very seriously like "sorry, all the mobile suits have no discounts." I told myself not to laugh in the store cuz I was just kidding because I think he's too nervous! It's the first time I've ever saw someone who is even more shy than me! And the moment I left the store I laughed at their seriousness,and maybe just how stupid they are.
Something about the bag things. I always go there after classes in u of t and I have my huge school bag with me, everytime I just walked very normally in it and never be asked to leave my personal belongings at the front desk. To tell the truth, I was quite surprised to know that it does has the bag thing rule.(really?)
If it's about the comic books and models and lots lots of things there, I just feel "it's the only REAL anime store in Toronto." Cuz I've said I'm a fan of Japanese anime instead of American one, and I've truly investigate every store in downtown area, the conclusion is that it's undoubtedly the only one which appeals to the real Japanese anime store.
Well, I give it a 4 star just because it's clear many people are hurt by its cold and ruthless(well that's true if you're quite adapted to downtown cloth store's customer service) attitude, and I myself is shocked at the first time as well:) but I like it, cuz there is no other one like this in Toronto any more. Well, that's all my comments and personal experience, I hope it'll be helpful for you. The second time may not be better (I mean the customer service), but if you're a real fan of "REAL comic and anime", the second time will give you great surprise at what you found.: )
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