I ordered a shirt offline about a week and a half ago and I went to return it this morning. It had the tags attached with the size screenprinted on the back of shirt. It seemed like the original fabric size tag wasn't on it or had been ripped off. The salesperson would not return it for me. I asked for a manager. He told me that "all" shirts had fabric size tags in them and the tag screenprinted on the back. He also told me that the sweatshirt wasn't on the receipt.. It was. I had to correct him and show him. I don't expect above and beyond customer service at macys but I do expect common decency. I am just floored that I was denied a return at first for a shirt I ORDERED A WEEK AGO with the TAGS ATTACHED and the size PRINTED on the shirt. I worked retail for about six years and I am still super confused. I am sure they work on commission and it must be frustrating with online returns but I left Macys wanting to cry. It was the most frustrating retail experience I have ever had