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| - DISGUSTING THIEVES! I would give zero stars if I could. On April 19th at 12:24PM I placed an order with this location for delivery. The order was cheese sticks, popcorn chicken, and a side salad. The delivery time was 30-40 minutes. At 1:07PM I received a call from a driver stating he couldn't find my work place, which has a BIG YELLOW sign out front. At 1:13PM he called AGAIN unable to find me. I sit at the front desk, no one was trying to deliver anything. Finally at 1:36PM he arrived, no sorry, nothing, just dropped my food, had me sign and ran out. 32 minutes late!!! I went to eat my salad first, and looking at, and the label they put on it was EXPIRED! I'm 7 months pregnant and there is no way me or anyone else should have to eat an expired meal they paid for! My cheese sticks and my chicken were both COLD, and did not look appetizing. I called right away, the man I spoke to told me 'What do you want me to do? I can't refund you your money.' I told him I wanted my money back. He said he could put a credit on my account so I agreed to that. Today I tried to place an online order through my account since they emailed me a 50% promotion going on right now with online orders. I called to try to use my credit because it wasn't on my account. The female I spoke to couldn't find any record of it, and that she was the only one working that day. No she wasn't because I spoke to a male and my delivery driver was a male. Then she told me to order through her. I asked if I'd still get the discount because I already had my cart made online. She said no I can't use the online order discount and use my credit. It's MY MONEY! You gave me EXPIRED, LATE, and COLD food. She said I'd have to come in to use it and I can't order online or delivery, when the original order they messed up on BIG TIME was online and delivery. Absolutely absurd and poor management! I will take my business elsewhere since they like to give people expired cold food and steal their money.
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