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  • This review is for my third visit to this restaurant. The first one was winterlicious dinner a few years ago. Both the service and the food were good - four star. The second one was the cafe boulud 360 special event last October. It was an absolute five star experience for both food and service. I enjoyed it so much that I decided to bring my friends there during their regular dinner time. Unfortunately there were problems in both food and service. Food: - The bread was still good (soft inside and crispy outside) but the same types of bread from the 360 special event last October was better. We finished the first bread baskets. They gave us more but the bread in the second basket was not warm. - Escargots: it was tasty and the puff pastry was freshly baked and flaky. This was better than the escargot dish from auberg du pomiere. - Pate En Croute: this pate had a well mix of different ingredients and was not as rich as the regular pate. - Both meat dishes I tried: lamb rack and whole rotisserie duck were excellent. The meat was very tender and had good flavor. The problem was: two friends ordered the 16oz ribeye steak. Instead of medium rare they requested the meat came well done. They sent both steaks back to the kitchen. When the new steak came out after twenty something minutes, the rest of tpeople in the party almost finish their entree. They didn't enjoy the steak much. This kinda ruined the whole experience. Our waiter was very nice and friendly but somehow not being very careful and mixed up things. After the appetizers, he took away some of our bread plates and knives. When the second bread baskets were served, some friends did not have a bread plate and knife. He also missed some appetizer orders. After we finished the entree, it took a long time for him to give us the dessert menu and to take our dessert and tea/drink order. He also mixed up our doggy bags. I didn't notice until the next day and had to swap the doggy bag with my friend. These mistakes are quite strange for a restaurant at this scale. So I give this experience a two star
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