The door directly into the dining area is never open so don't break your arm trying to open it like I almost did. But do walk in through the grocery store and make sure to greet the staff and you can take a seat in one of the red booths and they will wait on you.
The food is good quality. The presentation is not spectacular, but there are few other places in town where you can get a $3 falafel sandwich that tastes this good. Other items are also extremely reasonably priced. Their sandwiches are pita wraps but satisfyingly filling. Ideal for lunch or a quick meal to go. Get the hummus or falafel appetizer for something extra to keep you going.