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  • Recently had a disappointing visit in Vegas at the Red Rock. I have been here over a dozen times, and generally would have considered it one of my favorite getaways. Some things have left a bad taste in my mouth in my last two visits. Its off-strip, so a 30 minute drive to get to the "action" but that has never bothered me. Its a little more staid and sedate, and mature and upscale, which I have found to be worth it. Generally the food there is good, and the restaurants are quite nice. The food court, bowling alley and movie theater make up for it not being on the strip. A couple observations from my two most recent trips this summer. 1) Comps - they are comping at a rate of about 1/2 to 1/3 what they were a couple years ago. Its quite stunning. What drew me here in the past was the less hectic location, with great promotions and generous comps. The last two elements seem to be long gone. In my two most recent trips this summer, I was stunned by the lack of generosity in the comps. Example, one night, my wife and I play for an hour, at a very nice average bet. Think _at least_ one green chip for each of us, and one of us mostly playing two hands. That is the mathematical equivalent of one person playing 3 -5 hours at $25 a hand. The next day we are going to lunch at the buffet, and I am told we don't have enough to get a $9 buffet, for both of us, in fact we don't have enough to get a $9 buffet for EITHER of us. To be clear, we weren't staying there in a comped room this time, so its not like we came "owing" them casino play because of offers that enticed us to stay with them. I understand "Theoretical" and the elements of comps, and have been comped at dozens of casinos (including this one) in the past. It just seems like in my last two visits, the comps have become very lean and anemic. Comps are a HUGE piece of where I choose to play. I may continue to come here, and start gaming elsewhere, given the comp situation. It just seems strange that they are now catering to slots players and seemingly leaving table players out in the cold. 2) The buffet continues to have a couple major flaws. A) The line is too long. They let you get around that if you have a super high players card level, but to be honest, they need to have different lines for express. You shouldn't need a "black card" to get expressed in the line. For example, if you are a platinum level player you shouldn't have to wait 30 minutes to go to lunch at the buffet on a weekend. So they should have one super VIP line, a VIP line, and a regular line. Comps should be able to get a free line pass as well, which I think they may, I am not sure though. This is fairly standard at most casinos. B) The hand sanitizers usually are not working at the buffet. This time, was a little different. They usually have 5 sanitizers, of which only one or two is working. This time they had 3 sanitizers, all of which were working. EVERY AISLE of a dining room at a buffet should have a hand sanitizer at the entry point back from the buffet. You shouldn't have to go looking for one. C) The vegetables in general are waaay overcooked. They tend to have pretty good vegetables, but they on the whole are waaaaay overcooked. My Brussels Sprouts were mushy, for example. 3) Ate at the Cafe on my prior trip a month ago, and was really disappointed with the quality of the food. Had the oriental salad and the chicken fingers. The salad was GREAT. The Chicken Fingers were horrid. 4) I had a great experience at Tbones - see my review there.
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