So if you have one of the cars with the safety feature which honks the horn every time you lock the doors (and scares your baby or wakes the neighbors) good luck with getting these guys to fix it. The dealer said this is a safety feature. I will be getting a new car in a few months and I assure you after how my daughter was treated these guys don't have a shot at my business. Part of the problem is that vw made the decision to lock the disable function out of the user parameters on higher trim models. Hey guys take a look at the Jetta forums and see how your customers feel about this. The solution is a program called VCDS and a $10 cable from eBay. Problem solved. This issue didn't have to come to this, this is an easy fix at the dealer (change a single param in the long code.) instead they goofed my daughter around and lost any sales in the future. While it seemed like the bulk of the problems were coming from a single service writer, left a bad taste in all our mouths for vw and this dealership. Other than the stupid horn thing the new Jettas are nice but I can't recommend this dealership because of how my daughter was treated. If you purchase a new vw with this annoyance I would recommend making a deal to have them reconfigure before you write the check. Safety feature my butt.....