CHARGED ME $18 for FUEL on a FULL GAS TANK:
I have rented from thrifty many times in the past decade and but never have I felt taken advantage of like I did at the Phoenix Airport Location.
I returned my car with a full fuel gauage having topped off my car and they still charged me $18 for fuel even though they saw the tank was full. All because I did not keep my reciept from the GAS stations. Let this be warning. Keep your GAS receipts. Whats more they didn't tell me they were doing this. I only saw it when I looked at my receipt later.
I used to think thirfty was an OK company and not any worse than the other out there. Not anymore.