My wife and I ordered to-go about 5 times and 1 Take-out order over the phone.
This was about a week ago when we ordered take out over the phone.
We always order same thing. Turkey Club or Cobb Salad, Garden Pasta and Soup.
This time we ordered Turkey Club and Garden Pasta and Broccoli cream soup. Turkey Club was same but this time i ordered sweet potato fries instead of Onion rings because they only give you 3 onion rings. Garden Pasta was disappointing because not only pasta was breaking like it's been sitting in the water too long and pasta was watery and half of the portion compared to previous togo orders.
It makes me angry when food i order lacks consistency in taste and portion.
Your Establishment isn't cheap but when you mess up take out orders it really makes people feel cheated and never want to go back. We are no long ordering food from here because we feel that last meal was complete act of thievery or con or whatever.
When you pick up your order ask them to show you the food instead of just packing it away so you can prevent this.... which you shouldn't have to... arrggg
I usually understand error or mistake such as wrong item and missed item and such because it could happen. BUT when I can't get the consistent quality on food I do not go back because I do not want to gamble with food.